Benefits of Training

:: Certification
:: Benefits for organizations
:: Benefits for individuals
:: Return on Investment
:: Steps to certification
:: Why CyberNetworks

Certification: Few people would dispute the value of education, or that rare skills translate into higher recognition, higher revenue potential, higher productivity at the workplace. But what value does certification offer above non-certification technical education?

A market research company's report entitled ‘Financial Benefits to Supporters of Microsoft Professional Certification’, indicates that the value of certification is considerable. The report concludes: “Companies with Microsoft Certified Professionals (MCPs) experienced shorter server downtimes and greater productivity in the help-desk function, which more than paid for the direct and indirect costs associated with certification.”

Not only does certification provide proof of skills, but also official education programs, leading to certification, provide better training than unofficial courses can.

High-level skills are becoming an increasingly important commodity. CyberNetworks Training has long believed that acquiring Microsoft skills via approved certification programs provides better benefits than alternative training methods can. This view is now upheld by independent analysts, which says that ‘Financial Benefits to Supporters of Microsoft Professional Certification that the cost of certification in an average organization is recouped in about four months. Its supporting survey showed that MCPs are more productive than non-certified support staff. * American Society of Training and Development.

Our Certified Professionals Deliver the Following Benefits:

Increased charge-out rates to customers, leading to greater profitability Greater utilization, due to ‘in-demand ’skills and proven ability to deliver Enhanced credibility with customers leads to easier sales and less price resistance Increased morale and motivation reduces staff turnover Increased knowledge enables additional products and value-added services to be sold more effectively Higher net sales per employee* Higher gross profits per employee*

Benefits for Organizations:

Maximize your return on investment.

Through certification, computer professionals can maximize the return on investment in technology. Research shows that IT certifications provide organizations with:

• Excellent return on training and certification investments by providing a standard method of determining training needs and measuring results.
• Increased customer satisfaction and decreased support costs through improved service, increased productivity and greater technical self-sufficiency.
• Reliable benchmark for hiring, promoting and career planning.
• Recognition and rewards for productive employees by validating their expertise.
• Retraining options for existing employees so they can work effectively with new technologies.
• Assurance of quality when outsourcing computer services.

Benefits for individuals:

As an IT Certified Professional, you receive many benefits:

• Industry recognition of your knowledge and proficiency with the vendors’ technologies.
• Access to technical and product information directly from the vendors’ secured Web Sites.
• Logos to enable you to identify your Certified Professional status to colleagues or clients.
• Invitations to the IT vendor’s conferences, technical training sessions, and special events.
• The IT vendor’s Certified Professional certificate.
• Subscription to the vendor’s professional and careers development magazines.
• Certified professionals are sought after and are more readily hired.
• Certified employees have recorded higher competency levels at the workplace.
• Certified professionals are more productive because they are better skilled.
• Certified employees have a higher credibility rating among co-workers.
• Certified professionals have a higher credibility rating with customers and clients.
• Up to 82 percent of employers believe certification directly benefits an organization.
• Certification simplifies hiring and advancement decisions.
• Certified professionals are more likely to take up leadership positions.

Additional benefits, depending on your certification, include:

• A complimentary subscriptions to the Certification Vendor’s Technical Information Network, providing valuable information on monthly CD-ROMs.
• A subscription to the Vendor’s Beta Evaluation programs. This benefit provides you with up to 12 free monthly CD-ROMs containing beta software for many of the newest software products.

Return on investment

The link between increased productivity and training has long been recognized. This is especially true for organizations, which depend on their IT infrastructure to ensure their efficiency and competitiveness in an increasingly connected world.

CyberNetworks training enables organizations to exploit their considerable investment in IT and computer networks, by raising the skills levels of their IT workforce to standards defined by the IT industry itself. All of the technical training offered by CyberNetworks Training channels networking professionals towards examination-based qualifications. These qualifications – which include A+ Certification, Accredited Compaq Certified Technician, Microsoft Certified Systems Engineer and Certified Novell Engineer – are recognized worldwide as measures of IT skill and competence.

Not only is it recognized that training in itself improves support quality, increases capability and leads to higher morale and commitment, but a recent independent report by DIT concluded that certification training, in particular, leads to direct, measurable return on investment within nine months.

CyberNetworks Training’s goal is to provide high-quality training, which has a meaningful impact on the performance of your core business, while helping to reduce your total cost of ownership (TCO). We never lose sight of why organizations invest in training: it is the medium through which actual business benefits from investment in IT are realized.

Steps to Certification

1. Attend a certification seminar at CyberNetworks .
2. Register for classes; call us at 254 (020) 2723312 or email us at sales@cyberkenya.com
3. Register for tests at our Authorised Testing Center.
4. Pass all required tests.

Why CyberNetworks

1. Vendor-Independent Training You Can Rely On
CyberNetworks has one mission—to serve our students' interests and fulfill their training needs in a completely unbiased manner. We have no hidden agenda; Education is Our Business, and we do it well.

2. Learn to Use Vendor Products in the Real World
Our team of IT industry experts integrates their extensive experience in implementing and using Microsoft, Oracle and other third-party products. You acquire all the skills to succeed in planning, implementing, maintaining and supporting information systems with the vendor’s products.

3. Unbiased Training
To meet the demands of real-world information systems, you need frank, unbiased training on Microsoft, Compaq etc products. Learning Tree courses provide an objective view of how to incorporate third-party software for greater productivity.

4. Training You Need ... in Less Time
You benefit from the accelerated technology transfer techniques that we've perfected over the past 6 years. These techniques enable you to learn, in less time, everything you need to use the full features and capabilities of the vendor’s products.

5. Practical Hands-On Training
All CyberNetworks Limited courses include extensive hands-on exercises in which you practice what you learn.

Copyright © 2006 Cyber Networks (ICT) Ltd.  All Rights Reserved.
Cyber Technologies and the Cyber logo are registered trademarks of Cyber Networks (ICT) Ltd. All brand names mentioned herein are used for identification purposes only and are trademarks of their respective organizations.