Compaq

SERVICING COMPAQ PORTABLE PRODUCTS

Course Code: PORTSERV
Typical duration: 2 days

Who will benefit? Service technicians

Prerequisites: A technical education and knowledge of computer systems

Description: Choose this course to learn about Compaq portable product features, service tools, software utilities, troubleshooting, repair/replacement procedures and product servicing. You'll also learn how to locate useful configuration and servicing information. The course includes a variety of Hands-on Lab sessions, when you can test and prove the lecture lessons.

Course contents

Overview

Course goal, objectives, design and content Introduction to Compaq portable products

Compaq Service Resources

Service objectives, serial and model numbers, service reference guides

Troubleshooting

Safety precautions, troubleshooting process, tools and methods, common problems

Current Commercial Portable Products

Product line-up, models matrix, features, Service considerations

Discontinued Portable Products

Models matrix, features
Service considerations

Lab Exercises

Configuration exercises, teardowns