Compaq

SERVICING COMPAQ DESKTOPS & WORKSTATIONS

Course Code: DTWSSERV
Typical duration: 2 days

Who will benefit? Service Technicians wanting to familiarise themselves with the Compaq Desktop and Workstation product line, and learn troubleshooting and replacement procedures

Prerequisites: A+ accreditation or a good understanding of PC technology, plus at least 6 months experience in the industry

Description: The focus of this course is the service and support of Compaq Desktops and Workstations. You'll be taught the underlying technology of these product lines, and can validate what you have learnt in a variety of "live environment" lab sessions.

Course content

Desktop & Workstation Technology

• Video
  
• Processor
  
• Memory Architecture
  
• Bus Architecture
  
• Drive Subsystem
  
• Network Card
  
• PC Card

Desktop/Workstation Product Line

• Deskpro Family
• Professional Workstation Family

Configuration and Service Aspects

• Configuration Tools
  
• Switch Settings
  
• SCSI Configuration

Hands-on and Troubleshooting

• Practical Exercises
  
• Problem Simulation