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I-NET+ CERTIFICATION SUPPORT SKILLS
G401ENG - FIVE DAYS

This five day "hands-on" course is aimed at students with a minimum of six months experience in supporting desktop Internet applications (browsers, FTP clients, etc.) and who wish to further develop their technical skills in web technologies. This course will produce a competent Internet/Intranet support technician, capable of taking and passing the forthcoming i-Net+ Certification exam.
This course now includes the gtslearning Network+ Certification/i-Net+ Certification resourceCD with hundreds of useful tools and support solutions for the web specialist.

On course completion, students will be able to:

  • Explain the structure and function of the Internet
  • Understand and implement the TCP/IP protocol
  • Understand and configure major Internet services
  • Secure Internet services
  • Create a basic web site using HTML
  • Recognise E-commerce issues and technologies
  • Troubleshoot and test systems

Who should attend?
This course has been developed for students with the responsibility for installing, maintaining and troubleshooting Internet and Intranet systems. On course completion, students will be capable of taking and passing the i-Net+ Certification exam (Sylvan code IK0-001).

What are the course prerequisites?
Delegates should meet the following criteria prior to attending the course:

  • Experience of desktop software PC support, perhaps gained through "A+ Software Support Skills" or similar training.
  • Some basic experience of supporting web clients (browser, FTP, etc.) would be an advantage
    Good working knowledge of networking hardware and software (with Windows 98 or Windows NT) to the standard of Network+ Certification, Microsoft's "Networking Essentials" or Novell's "Networking Technologies" tests.

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